Respond to PIX Chargeback Request

After performing the query and analysis of a registered Chargeback PIX request, we should use this endpoint to accept or reject the request, including the necessary information

Headers

ParameterTypeDescriptionExample
AuthorizationStringBearer + Access_tokenBearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJ0b2tlbl90eXBlIjoiYWNjZXNzIiwiZXhwIjoxNzEzMzAwOTMxLCJpYXQiOjE3MTMyOTczMzEsImp0aSI6Ijc2ZWI4ZTE5ZjM4YjQ4NmZiODdmNzNjNTdkMWVmNDJhIiwidXNlcl9pZCI6MjQ2fQ.5zekMa7CUj9p-MvNHns5ke4ZPhYV3Y1CLOsYL7hDUUo

Body details (x-www-form-urlencoded)

FieldDescriptionRequired or Optional
idNumber of the request referring to the generated chargeback request.required
description_responseFree field that allows describing the reason for the chargeback procedure.required
file_responsedata:application/pdf;base64, followed by the PDF document with the response converted into base64.required
statusACCEPTED - PIX Chargeback/Med request accepted REJECTED - PIX Chargeback/Med request rejected WAITING - PIX Chargeback/Med Awaiting responserequired

Response Details

{
    "worked": true,
    "pix_med_id": 1,
    "status": "ACCEPTED",
    "name": "xxxxx xxxxxxx xxxxx",
    "cpf": "xxx.xxx.xxx-xx",
    "qr_code_id": xxxxxx,
    "qr_code_status": "CHARGEBACK",
    "qr_code_copy_and_paste": "00020101021226950014br.gov.bcb.pix2573qr.cornerpix.com.br/11581339/v2/cobv/5c176901-6ba5-4281-9e10-7f67191320d25204000053039865802BR5914BMP MONEY PLUS6009SAO PAULO62070503***6304CFB6",
    "amount": 1.65,
    "fee": 0.0,
    "due_date": "2024-04-23T15:00:00Z",
    "e2e": "E1xxxx2131xxxxa7xx6xxxx",
    "description_response": "descrição do acontecimento",
    "file_response_url": "https://saq-api-files.s3-sa-east-1.amazonaws.com/media/pixmed/77db39f2-c3b8-4535-922c-329d2fdc4846.pdf"
}
FieldDescription
idReturns true or false, confirming whether the response to the PIX Charge was successfully submitted or not
file_responsereturns the link to the response PDF document.
statusReturns the information of the status (the same inputted in the body)
nameReturns the name of the user who initiated the chargeback process
cpfReturns the CPF or CNPJ of the user who initiated the chargeback process
amountreturns the value of the chargeback
feeIf applicable, this field returns the fee that will be charged to the SaQ.Digital customer for Respond to PIX Chargeback Request
due_dateDeadline for responding to the PIX chargeback request
e2eReturns the e2e (End-to-End), a unique identifier used in financial transactions to facilitate the identification and tracking of operations.
description_responsereturns the description of the response if applicable. This field presents the information inputted in the Respond to PIX Chargeback Request endpoint.
created_atReturns the creation date of the chargeback request.
updated_atReturns the date of the last update of the chargeback request.
companyReturns the company code.
Language
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